Privacy Notice​

This privacy notice is to inform you about how we collect and process any personal information that we collect from you, or that you provide to us.  It tells you about your privacy rights and how the law protects you.

Your privacy is important to us and we undertake to preserve the confidentiality of all information provided to us.  Our policy complies with the Data Protection Act 2018 ( Act) accordingly incorporating the EU General Protection Regulation (GDPR).  Further information on your rights and our obligations to you in regards to the processing and control of your personal data can be referenced at http://knowyourprivacyrights.org
 

Except as may be mentioned below, we do not share, sell or disclose to a third party any information collected through our website.

Data we process

We may collect, use, store and transfer different kinds of data about you. 

This includes:

  • Identity information such as names and titles 

  • Contact information including addresses, email address and telephone numbers 

  • Transaction data including information about products and services you have purchased from us and any related communications.
     

Information that we process because we have a contract with you

When you buy a product from us or otherwise agree to our terms and conditions a contract is formed between us. To fulfil our obligations to you we require to use  the personal data that you have provided us with for customer and supplier management, accounting, marketing and any requirement where there is a legitimate business interest.

We shall continue to process information until the contract between us ends or is terminated by either party under the terms of the contract.

If you do not provide the personal data requested we may not be able to fulfil our contractual obligations towards you. 

Information related to your method of payment

Payment information is never taken by us or transferred to us either through our website or otherwise. At the point of payment you are transferred to a secure page on the website of Paypal or some other reputable payment service provider.

Communicating with us

When you communicate with us whether through telephone, website or email we collect the data you have given us in order to reply with the information that you need or to investigate any complaint or other cause for follow up enquiry.

We record your communication/s and our reply/ies with your personal information so as to be able to track them and provide you with a high-quality service.  

 

Cookies

A cookie is a small file that is downloaded onto your computer when you visit a website. It allows me to recognise and tailor my site to you and it won't harm your computer. Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. We may use the information obtained from your use of our cookies to recognise your computer when you visit our website, to track you as you navigate our website, to enable the use of the shopping cart on our website, to improve the website's usability and to analyse the use of our website.

Access to your personal information

If you wish access to personal information held by us or wish to remove personal information from our records you should contact us to make your request'. Removal of information may limit the service that we can provide to you.

Use of the site by children

We do not sell products or provide services for purchase by children nor do we market to children. If you are under 18 you may use our website only with the consent from a parent or guardian.

 

Retention period for personal data

Except as otherwise mentioned we keep your personal information only for as long as required by us to provide you with services you have requested or to comply with other law including for the period demanded by tax authorities.

Review of this privacy policy

We may update this privacy notice from time to time as necessary.  The terms that apply to you are those posted here on our website on the day you use our website.